EU Consumer Rights Directive — Directive 2023/2673
EU Order Withdrawal
If you are located in the European Union, you have the legal right to withdraw from your order within 14 days of receiving your items — no reason required. This page provides the official withdrawal function required under EU law.
Your Rights
Your refund will be issued to the original payment method used at checkout. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Items must be unworn, unwashed, and unaltered with all original tags attached.
Initiate Withdrawal
EU customers only — clicking opens the official withdrawal form
Withdrawal Form — Complete All Fields
You must be within 14 days of this date to be eligible.
Required — must be within 14 days of deliveryWithdrawal Submitted
Your EU withdrawal request has been received and logged. A confirmation has been sent to your email — keep this as your official record of the withdrawal date.
SOMAR will contact you within 2 business days with return instructions. Your refund will be processed within 14 days of receiving the returned items.
Questions
For questions regarding your EU withdrawal rights, contact us at help@somar.us. For domestic US returns, exchanges, or store credit, visit our standard Return Policy page.