SOMAR Return & Shipping Policy

All sales are final. We are currently unable to offer returns or exchanges. We have provided detailed measurements of each product to help you make the best sizing choice.

If there is an error on our part (due to incorrect size or damage), please email info@somar.us and we will resolve the issue. Thank you for understanding.

 

Carrier Responsibility

SOMAR is not responsible for the delivery of packages once they have been handed over to the shipping carrier. We are not a shipping carrier or service; therefore, we cannot be held liable for any lost, stolen, delayed, or damaged packages during transit. Any delivery issues or claims must be handled directly through the shipping carrier using the tracking information provided.

 

Customs, Duties, & Taxes

SOMAR is not responsible for any customs duties, taxes, or additional fees applied to your order by your local government. All fees associated with importing goods are the sole responsibility of the customer. Please note that these charges are not included in the shipping cost at checkout and must be paid by the recipient upon delivery.

Order Modifications

Any requests to modify or cancel an order must be submitted within 24 hours of purchase. After this period, we are unable to make changes as fulfillment may have already begun.

Item Condition

We will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.